Privacy notice
A straightforward explanation of how we handle your request details.
When you submit an inquiry, we collect the information you provide—such as your name, email, phone number, and trip preferences—so we can confirm availability and share next steps for your request.
What we use your information for
- Request fulfillment: confirmation steps, timing guidance, and meeting details.
- Customer support: responding to questions, accessibility notes, and logistics.
- Communication preferences: sending updates when you opt in to notifications.
How we share information
We may share relevant request details with the partners or hosts involved in fulfilling the experience. We only share what’s needed for coordination and support.
Your choices
You can update your details or ask us to adjust your communication preferences at any time by contacting our support team.
Retention
We keep inquiry records for as long as needed to provide support and manage requests. After that, we handle information in line with our retention practices.
Questions
If you have questions about this privacy notice or want to request changes, please reach out through our support page.